I purchased the Lock-in Amplifier upgrade on my Moku:Go but don't see it?

If the LIA instrument does not appear, the instrument licensing may need to be manually refreshed. Select the Configuration option from the Application settings as below. Leave the Serial number as “Auto” and click Download. Make sure you are connected to the internet before attempting this.

Once complete, you should be able to connect again to your device and see the new instruments.

If this has not resolved your problem, please let us know in the comments below!

This solution didn’t work for me.

Hey there Jared, thank you for posting to the forum! Could you send me a private message with your serial number and the instruments you are missing? If this didn’t work then we will check our license server to make sure we enabled the right instruments for your Moku.

An important note - please ensure the computer/iPad you are using to update the license for your Moku has access to the internet. The Moku does not need internet, but the device you are using to control your Moku does.