Slowdown while using the app (Spectrum Analyzer)

I am experiencing slowdowns that can eventualy lead to crashes while using the app (MokuOS 4.1.2) on a MokuGo (M2) (Hardware version 4.0, Firmware version 635.0), on a Windows 11 (24H2 version) computer.

While using the spectrum analyzer, the app starts by behaving noramlly, but slows down over the course of 10 to 20 minutes. The amount of frame per second slows decrease over time, and eventually, the GUI itself starts lagging.

I also have twice experienced a verry strange bug, wherein the ADC (probably) completly crashes out. When looking at the input signal on the Oscilloscope instrument, I can clearly observe what must be digital noise, going from -20 V to +20V. This is the case on both inputs, regardless of weither something is plugged in. This goes away after Moku restart. I, however, have not been able to reproduce it a third time.

None of this happens when I use the same Moku on a different (older) computer (Windows 10 22H2). I have also experienced slow downs on different (older) Mokus and older firmware and software version on the same computer.

This all obviously points to a problem with the computer. However I am unable to see any problem by quickly looking at the ressource monitor. The memory isn’t full, the Moku is uploading to the network at what seems to be the standard 650 Mo/s (I tried it on the other computer), and the processor isn’t fully used.

Is this a known problem ? Is there something more I could do to investigate ? I am working in closed environment, and can only update windows if it’s absolutly necessary.

Hello @HugoMarot ,

Thank you for reaching out! This could be related to an issue affecting a very small number of Windows users. Could you please open the app, hold the ‘Alt’ key, and click on the settings icon on the bottom right of the app? There will be an option for ‘GPU work-around’; please check ‘Enabled’ and then restart your app. Please give that a try and let me know if this alleviates the issues!

-Dylan

Hi Dylan,

Sorry for the late reply. It did not seem to work.

Hugo Marot

Hello @HugoMarot ,

Thank you for giving that a try. Please reach out to support@liquidinstruments.com for more comprehensive support.

-Dylan