Moku Cloud Compiler doesn't working

Support & Troubleshooting
1

Product Moku Pro
Operation system Win 10 Pro
Firmware version 591

The Moku Cloud compile server is not working - programs are not compiled. I would like to know the reason. Is there something I doing wrong or just the server not working?

2

Hi @YuK Yura,

Thank you very much for reporting this issue! The MCC web interface has been fixed now. Thank you very much!

Best regards,
Hank

3

Hi Hank,

Thank you a lot for the help. Looks like everything back to work.

Best Regards
Yura

4

Hi,
I am experiencing the same problem now. When I try to build projects I get an error saying “Error occurred when requesting a new build”. Is this again a problem with the server?

5

Hi @User1 ,

I apologize for the issue you are experiencing. We are actively working on it. I will get back to you as soon as we can. Thank you.

Best regards,
Hank

6

Hi @User1 ,

We have fixed the issue on our backend. Would you please try it again? Thanks.

Best regards,
Hank

7

Hi Hank,

Thank you so much, yes now I can build my projects

Best regards,
Matilde Gelli